PRIVACY NOTICE
This Privacy Policy was last revised on 21st May, 2019.

 

 

INTRODUCTION
    

This is the Privacy Notice of CL Holistic Wellbeing trading as Christina Luke Counselling. 


My registered address is at 11816301 Apex House, Calthorpe Road, Edgbaston, B15 1TR.

I understand that you are aware of and care about your personal privacy interests, and I take that seriously. I will fully comply with all applicable Data Protection and Client legislation from time to time in place. This Privacy Policy describes my policies and practices regarding collection and use of your Personal Information, and which rights you have regarding them. Christina Luke Counselling Practice is the data controller for the Personal Information being processed on http://www.christinaluke.com/.

In the circumstance that you do not agree with any or all of the terms set out herein, you are advised to stop using this website immediately.

CATEGORIES OF PERSONAL DATA


The following categories of personal data are processed when using my services:  Name, e-mail, home address, telephone number, etc.

PURPOSE 
I use your information in order to:

•    Create things that are relevant to you.
•    Verify your identity for security purposes 
•    For statistical or survey purposes to improve this website and its services to you.
•    Complete payments you make on my website with your billing information.
•    Enable you find services and information quickly.
•    Ensure that you don’t have to add information more than once, this makes the website easier for you to navigate through’
•    Send you email about my services.
You agree that you do not object to me contacting you for any of the above purposes whether by telephone, e-mail or in writing and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the General Data Protection Regulation (GDPR).

 

CONSENT
You will be able to make use of my website even if you do not want to provide your personal information; but your use/access will be limited. 
However, if you decide to provide your personal information, you will be able to select the kinds of information you want to receive from me by subscribing to various services. You have the choice of selecting the option stating that you do not wish to receive messages about my other offers or services. 


AUTOMATICALLY COLLECTED INFORMATION 
In addition, certain information may be collected automatically, including, but not limited to, the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system and the type of mobile Internet browsers you use.. 
 
When you visit the website, we may use GPS technology (or other similar technology) to determine your current location in order to determine the city you are located within and display a location map with relevant advertisements. Your current location will not be shared with other users or partners.

If you do not want your location to be visible for the purposes set forth above, you should turn off the location services for the device located in your account settings.

 

COOKIES
This website uses cookies to monitor browsing preferences. A cookie is a computer file containing information about a user that is sent to the central computer with each request.  The server uses this information to customize data sent back to the user and to log the user's requests. If you do allow cookies to be used, the following personal information may be stored by me:

•    Date and time of visits.
•    Pages viewed.
•    Time spent at this Website.
•    Websites visited before and after this Website.
•    Your IP address.
IP address is a number used by computers on the network to identify your computer. IP addresses are automatically collected by our web server as part of demographic and profile data.

 

ENFORCEMENT
If for any reason you believe that I have not complied with this privacy policy, please notify me by sending an email to contactus@christinaluke.com, and I will do my best to determine and correct the problem promptly. Be certain that the words Privacy Policy are in the Subject line.


LEGITIMATE INTEREST

I will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on me or this website (b) protect and defend the rights or property of this website and its family of websites, and (c) act in urgent circumstances to protect the personal safety of other users of this website, or the public.


DATA STORAGE AND RETENTION
Your personal data is stored and processed for as long as it is necessary from the date of your contact, after that it will be deleted. Note that I might process your personal data for an extended period of time if it is necessary in order to comply with a legal obligation.

 

LINKS TO THIRD PARTY SITE
The links in this area will let you leave this website. The linked sites are not under my control and I am not responsible for the contents of any linked site or any link contained in any linked site, or any changes or update to such sites. I am not responsible for any webcasting or any other form of transmission received from such linked site. I am providing these links to you only as a convenience, and the inclusion of any link does not imply my endorsement of the website.

 

DATA SUBJECT RIGHTS
By virtue of the General Data Protection Regulation (GDPR) you have, with certain statutory exceptions, multiple rights with regard to Christina Luke Counselling Practice’s processing of personal data. Users have:
 (1) the right to request access to your personal data and to find out how they are processed; 
(2) the right to correct or complete incorrect or incomplete information; 
(3) the right to delete personal data for data processed illegally where the lawful basis is consent; 
(4) the right to restrict personal data processing; 
(5) the right to transfer personal data in electronic format (data portability); 
(6) the right to object to personal data processing based on the legitimate interest of Christina Luke Counselling Practice.
Users have the right at any time to withdraw consent previously given regarding Christina Luke Counselling Practice’s processing of users personal data.

 

AGREEMENT AND LITIGATION
By using this website and my services you agree to the terms and conditions contained in this Privacy Notice and/or any other agreement that I might have with you. If you do not agree to any of these terms and conditions, you should not use this website. You agree that any dispute over privacy or the terms contained in this Privacy Notice, or any other agreement I have with you, will be governed by the laws of England, Northern Ireland, Scotland and Wales. You also agree to arbitrate such disputes in Birmingham and to abide by any limitation on damages contained in any agreement I may have with you.

 

USERS FROM OUTSIDE UK
Please note that if you are a user from outside UK, your information may be processed, stored and transferred in UK where my central database is operated. There is a possibility that the data protection laws operating in UK might not be as encompassing as those in your country, however, I assure you that I will take steps to ensure that your privacy is protected. 

 

DATA BREACH
I have taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. I take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.
However, in the event of unforeseeable circumstances leading to data breach, you will be informed of such data breach within 72 hours of identifying the breach.


CHANGES AND UPDATES TO THE PRIVACY POLICY
As my services may change from time to time, this Privacy Notice is expected to change as well. I reserve the right to amend the Privacy Notice at any time, for any reason, without notice to you, other than the posting of the amended Privacy Notice at http://www.christinaluke.com/. I may e-mail periodic reminders of my notices and will e-mail users of material changes hereto, but you should check my site frequently to see the current Privacy Notice that is in effect and any changes that may have been made to it. The provisions contained herein supersede all previous notices or statements regarding my privacy practices and the terms and conditions that govern the user of this site.

 

CONTACT DETAILS, COMPLAINTS AND QUESTIONS
If you have any questions regarding my Privacy Policy you can contact me through my contact form or at the address below:

Christina Luke 
CL Holistic Wellbeing trading as “Christina Luke Counselling”
Apex House, Calthorpe Road
Edgbaston, B15 1TR
contactus@christinaluke.com
0121 752 6299 Ext 6299 or 07387 771201.

 

07387 771201

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